Support
NanoCareRIP Support
User manual
Installation, DICOM Node creation, printer tray setup, color, grayscale and image tuning.
Open manual Download PDFFAQ
Fast answers for DICOM connection, AET, paper trays, quality, license and transfer issues.
Open FAQ Download PDFContact support
Send serial, machine ID, printer model, modality model and recent logs for faster diagnosis.
Open support request nanocare@RB3L.comSupport checklist
- Serial
- Machine ID
- Software version
- Windows version
- Printer model and driver version
- Modality model, IP address, Called AE Title and DICOM port
- Paper tray, paper size and color/grayscale mode
- Recent NanoCareRIP logs and Windows printer queue status